PAYMENT

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit and debit card payments including American Express.

Our site is fully secure through Squarespace and your card details are never visible to anyone. Payment will be debited from your card or account before the dispatch of the goods you have purchased, you will then be issued with an order confirmation to the email address you have provided.

PayPal and Apple Pay are also available to pay for your order, just select option at checkout.

shipping

DO YOU SHIP TO MY COUNTRY?

We are based in the United Kingdom and currently only ship within the UK.

WHEN WILL MY ORDER BE SHIPPED?

All prints are printed and framed to order here in the UK. Please see dispatch timings below:

2-3 working days- All unframed prints

3-4 working days - Framed prints and worktop savers

You will receive a confirmation email when your item has been posted.

how much is shipping?

All framed prints are sent out tracked.

£3.95 - Standard (2-5 working days)

£5.20 - Express (1-2 working days)

£15.99 - International (5- 10 working days)

how will my order be packaged?

All unframed prints are carefully wrapped in acid free white tissue paper to reduce plastic waste.

Unframed prints - Carefully rolled and placed in extra thick cardboard tubes with recycled plastic ends.

Framed prints - All framed are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box.

Homewares - Rigid, corrugated cardboard box made from recycled materials.

We hope you can find a future use for any packaging used or recycle where possible to protect our blue planet.

hELP! I THINK MY ORDER MIGHT BE LOST

If it has been longer than two weeks for UK residents and four weeks for outside the UK since the time you made the purchase and you still haven't received your order please use the contact tab and fill out the form using your order number and we will get this sorted asap!

PRODUCT

what is a GICLÉE print?

The word “Giclée” is French for “sprayed ink.” Today, the term is used to describe a sophisticated inkjet printmaking process which creates the highest quality fine art reproductions.

We use giclée printing to produce an extra-fine image resolution to show all of the beautiful intricacies of our waterways and to ensure the longevity of your new art work. We print on quality thick fine art paper which is ArtSure approved by The Fine Art Trade Guild.

Please note any print located in direct sunlight is still likely to fade over time.

how should i look after my new print?

Please be extra careful when unwrapping your print as and try to minimise touching the surface of the print to avoid any finger prints or scratches. Once framed place your print in your favorite spot out of direct sunlight in a location free of damp or extreme temperatures.

DO YOU HAVE ANY MORE DESIGNS/ LOCATIONS?

Our full collection is available to shop on our website with new products being added all the time. Sign up to our email list at the bottom of the page to receive the latest updates on new products.

TELL ME MORE ABOUT YOUR FRAMES

All of our frames are handmade by our specialist picture framing team in Surrey.

Created from high-quality, sustainably sourced wood, milled with simple clean lines and presented with a satin finish. Are frames have a square profile measuring 20mm (front face) by 23mm (depth from wall).

Frames are delivered ready to hang.

SUSTAINABILITY

We use eco friendly water based inks to print all of our prints and we strive to keep plastic packaging to a minimum using recyclable alternatives where possible.

Nearly all of our packing supplies are made from 100% recycled materials.

All of our products are made to order to ensure no wastage.